These Terms of Use are entered into between you (“you” or “your”) and Upthy LTD (“Upthy”, “Company”, “we”, “our”, or “us”). They govern your access to and use of upthy.com, our dashboard, plugins, publishing tools, analytics features, and related products and services (collectively, the “Services”).
Acceptance of These Terms
By accepting these Terms, creating an account, purchasing a product or subscription, or using our Services, you agree to these Terms.
You must be of legal age to enter into a binding contract. If you use the Services on behalf of a company, agency, or other organisation, you confirm that you have authority to accept these Terms on its behalf.
If you do not agree to these Terms, you must not use or purchase the Services.
Changes to These Terms
We may update these Terms to reflect changes to our Services, business practices, or legal requirements. The latest version will be published on this page with an updated modification date.
Where a change materially affects an existing paid subscription, we will provide reasonable advance notice and any options required by applicable law. Changes will not retrospectively remove rights relating to purchases already made.
Privacy Policy
Our Privacy Policy explains how we collect, use, store, and protect information when you use our Services.
Our Services
Upthy provides tools that help creators, website owners, and agencies manage WordPress websites, publish and schedule content, and access analytics through supported integrations, including Pinterest.
The features, usage limits, credit allocations, supported integrations, and support available to you depend on the product or plan you purchase.
You are responsible for reviewing the plan description and technical requirements before purchasing.
Accounts and Security
You agree to provide accurate, current, and complete registration and billing information and to keep that information up to date.
You must keep your password, licence keys, access tokens, and other security credentials confidential. You are responsible for activity carried out through your account by you or people you authorise.
Where your plan supports team or agency access, each authorised user must use the access arrangements provided by Upthy. You must not share credentials to bypass account, user, or plan limits.
Please notify us promptly at support@upthy.com if you suspect unauthorised access or another security breach.
Plans, Payments, and Credits
Prices, billing periods, included features, and credit allocations are stated on the relevant product page or at checkout. You agree to pay the charges disclosed when you place your order.
Where a purchase includes recurring billing, the renewal frequency and charges will be disclosed before purchase. You authorise those recurring payments until you cancel in accordance with the subscription arrangements.
Credits are used for the features and activities identified in your plan or within the Services. Applicable credit charges, expiry rules, and rollover conditions must be disclosed in the relevant plan or feature information.
You must not manipulate usage records, bypass credit deductions, or attempt to access paid features without the required entitlement.
Cancellation of future renewals and a request for a refund are separate actions. Refund eligibility is explained under “Refund Policy” below.
Licensing
Subject to these Terms and the applicable product licence, your purchase gives you access to the features, downloads, updates, and support specified in your plan for the stated term.
Where a licence key is provided, you must keep it secure and use it within the activation and website limits of your purchase. You must not sell, publish, or share the key to provide unauthorised access to Upthy’s paid services.
An active subscription or licence may be required for hosted features, updates, downloads, and support, as described at purchase.
Software distributed under an open-source licence, including the GNU General Public License where applicable, remains subject to that licence. Nothing in these Terms restricts rights granted under an applicable open-source licence.
Your Content and Publishing Instructions
You retain ownership of content that you upload, submit, or publish through Upthy. You confirm that you own that content or have the rights and permissions needed to use and publish it.
You grant Upthy permission to host, process, transmit, and display your content only as necessary to provide the Services and carry out your instructions.
You are responsible for reviewing content, destination links, account selections, and publishing schedules before submitting them.
When you instruct Upthy to publish or schedule content, you authorise us to carry out that instruction through the relevant connected service. Scheduled content may be published at the selected time without another confirmation.
You are responsible for ensuring that your content and publishing activity comply with applicable laws and the rules of the platforms on which the content appears.
Pinterest and Other Third-Party Integrations
Some features require you to connect accounts with third-party platforms, including Pinterest and WordPress. You must have authority to connect and manage those accounts.
By connecting an account, you authorise Upthy to access the permissions you approve and perform the actions needed to provide the features you request.
Your use of third-party platforms remains subject to their own terms, policies, and account requirements. You must not use Upthy to bypass their restrictions or engage in prohibited activity.
Third-party platforms may change their APIs, permissions, rate limits, features, or availability. These changes can affect publishing, scheduling, reporting, and other integrations.
Upthy does not guarantee that a third-party platform will accept every publishing request, keep an account active, or provide uninterrupted access to its data or services.
Pinterest and WordPress are owned or maintained by their respective organisations. References to them do not imply endorsement of Upthy.
Acceptable Use
You must not use the Services to:
- Break applicable laws or infringe another person’s intellectual property, privacy, or other rights.
- Publish unlawful, fraudulent, threatening, or harassing material.
- Distribute malware or interfere with the security or operation of any website, account, or system.
- Access accounts, systems, or data without authorisation.
- Send spam or carry out publishing activity prohibited by a connected platform.
- Bypass authentication, usage limits, credit requirements, or other access controls.
- Misrepresent your identity or authority to act for another person or organisation.
- Resell access to hosted Services without permission, except where your plan expressly permits it.
Restrictions in these Terms do not override rights granted by applicable law or an open-source licence.
Intellectual Property and Ownership
Upthy and its licensors retain ownership of the Services and their associated intellectual property, excluding your content and materials governed by separate licences.
Our name, logos, branding, website content, and proprietary materials must not be used in a way that infringes our rights or falsely suggests our endorsement.
All third-party names, logos, trademarks, and other materials remain the property of their respective owners.
You must not claim ownership of Upthy’s products or remove proprietary notices where doing so is prohibited by the applicable licence.
Software Updates and Compatibility
Updates are provided for the period and on the terms stated in your product or plan description. Where supported, plugin updates may be delivered through the WordPress dashboard. Other updates may be made available through your account.
You are responsible for maintaining a supported WordPress installation, hosting environment, and other software required to use our plugins.
We cannot guarantee compatibility with every third-party plugin, theme, browser, hosting provider, or server configuration.
You should maintain current backups and test significant changes before applying them to a live website.
Support Services
Support is available according to the scope and duration stated in your product or plan description. We may ask you to verify your purchase or account entitlement before providing support.
Support covers the use and operation of Upthy’s products and Services. General WordPress development, custom coding, hosting administration, and third-party products are outside that scope unless expressly included in your plan or separately agreed.
We may investigate compatibility issues, but cannot guarantee that we can resolve problems caused by third-party software or services.
Please communicate respectfully with our support team. We may restrict abusive communications while preserving any support or remedies required by law.
Price Changes
We may change prices for future purchases. For existing recurring subscriptions, we will provide advance notice of price changes before they take effect, allowing you to cancel future renewals if you do not wish to continue.
A price change will not alter the price already paid for a completed purchase or the current prepaid subscription period.
Refund Policy
We don’t offer a free trial, but your purchase is covered by a 14-day refund policy. If you request a refund within 14 days of purchase and have used no more than 10% of your allocated credits, you’ll receive a full refund. If you’ve used more than 10%, we’ll deduct the cost of the credits used and refund the remaining amount.
To request a refund, email support@upthy.com within 14 days of purchase, including the email address associated with your account and your order reference.
We will explain any deduction for credits used when confirming your refund amount.
This policy is in addition to any cancellation, refund, or other consumer rights available under applicable law. Where those rights provide a different or more favourable remedy, they take precedence over this policy.
Availability and Service Changes
We aim to keep the Services available, but interruptions may occur because of maintenance, technical issues, security incidents, or third-party outages.
We may update or modify the Services. If we discontinue or materially reduce a paid feature during a prepaid period, we will provide reasonable notice where practicable and any remedy required by applicable law.
You should keep independent copies of important content and review the status of time-sensitive publishing tasks.
No Guarantee of Results
Upthy provides publishing, management, and reporting tools. We do not guarantee specific levels of traffic, reach, engagement, search rankings, revenue, or business growth.
Results depend on factors including your content, audience, strategy, website configuration, and changes made by third-party platforms. Results achieved by other users do not guarantee similar results for you.
Analytics may be affected by reporting delays, incomplete data, and the methods used by third-party platforms.
Informational Content
Guides, articles, and other educational materials provided by Upthy are for general information. They are not legal, financial, tax, medical, or other professional advice.
You are responsible for deciding whether information is suitable for your circumstances and for obtaining professional advice where needed.
Electronic Communications
We may send account notices, receipts, security alerts, support responses, and other service communications electronically through your account or the email address you provide.
You are responsible for keeping your contact details current. Marketing communications are handled separately in accordance with our Privacy Policy and applicable law.
Comments and Communication Features
If we provide comments, forums, or other communication features, you must use them lawfully and respectfully. You must not post spam, confidential information belonging to others, infringing material, or malicious files.
We may remove content or restrict access where reasonably necessary to enforce these Terms, protect users, or comply with legal obligations.
Views expressed by users are their own and do not necessarily represent Upthy. Avoid posting information that you do not want others to see.
Suspension and Termination
We may suspend or terminate access where you materially breach these Terms, fail to pay amounts due, create a security risk, or use the Services unlawfully. We may also restrict access where required by law or by a connected platform.
Where appropriate, we will provide notice and an opportunity to resolve the issue. Immediate action may be necessary to address fraud, security threats, unlawful activity, or urgent legal requirements.
Termination ends your entitlement to access affected hosted Services. It does not remove rights you hold under applicable open-source licences or consumer law.
We handle account information and deletion requests in accordance with our Privacy Policy. Any refund entitlement is determined by the Refund Policy above and applicable law.
Disclaimer of Warranties
Except for commitments expressly stated in your purchase terms and rights that cannot be excluded by law, the Services are provided “as is” and “as available”.
To the extent permitted by law, we do not warrant that the Services will be uninterrupted, error-free, compatible with every system, or suitable for every particular purpose.
Nothing in these Terms excludes statutory standards or remedies that apply to services or digital content supplied to consumers.
Limitation of Liability
To the extent permitted by applicable law, Upthy will not be liable for indirect or consequential losses arising from your use of the Services.
If you use the Services for business purposes, this includes loss of profits, revenue, business opportunities, anticipated savings, or goodwill, to the extent such exclusions are lawful.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
Your statutory rights and any remedies that cannot be excluded by contract remain unaffected.
International Users
If you access the Services from another country, you are responsible for complying with laws applicable to your use of the Services.
Nothing in these Terms removes mandatory protections available to you under the laws that apply to your purchase or use of the Services.
Business User Indemnification
If you use the Services on behalf of a business, you agree, to the extent permitted by law, to indemnify Upthy against third-party claims and reasonable associated costs arising from your unlawful use of the Services, infringement of third-party rights through content you provide, or material breach of these Terms.
This obligation does not apply to the extent a claim results from Upthy’s own breach, negligence, or misconduct. We will notify you of relevant claims and provide a reasonable opportunity to participate in their defence.
Entire Agreement and Severability
These Terms, together with the applicable order details and any expressly agreed product or plan terms, form the agreement between you and Upthy concerning the Services.
Separate open-source and third-party licences continue to apply to the materials they cover.
If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive our right to enforce it later.
Contact Us
For questions about these Terms, billing, support, or refund requests, contact:
Upthy LTD
Email: support@upthy.com
Website: https://upthy.com
Last Modified: 23 September 2026.